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Flat Rate Shipping Chart: |
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$0 to $25.00 |
$8.95 |
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$25.01 to $35.00 |
$10.95 |
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$35.01 to $50.00 |
$11.95 |
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$50.01 to $75.00 |
$12.95 |
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$75.01 to $100.00 |
$13.95 |
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$100.01 to $125.00 |
$15.95 |
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$125.01 to $150.00 |
$17.95 |
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$150.01 to $200.00 |
$19.95 |
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$200.01 to $250.00 |
$21.95 |
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$250.01 or more |
$28.95 |
We ship domestic orders using FedEx and are not able to ship to P.O. Boxes.
Shipping charges within the contiguous United States (Hawaii and Alaska residents will be given a separate quote) are based on the chart above. Orders are normally same or next business day as long as items are in stock. We are based in Washington State so depending on where you live, orders can take anywhere from next day to 5 days to receive. We now ship with FedEx to insure peace of mind so you can track your order and know where it is. Quilts, wooden shoes, tiles, some lace and certain special order bulk foods are special order and may take up to 2 weeks for delivery. Occasionally orders may be delayed for several days.
Examples of factors that may delay shipment are:
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If more than 30% of your order is out of stock, we may choose to hold the order until the items arrive. If your order will be held for more than 5 days we will contact you.
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Holiday Season (Mid-October thru December 25th). Even though we make many preparations for this season, orders could be delayed up to a week. Express : This is available. Please call us 1-877-240-5400 and we will give you a quote same day. Orders received after 1:00 p.m. PST (West Coast time) will have to be shipped out the next day. Overnight shipping on Saturday is not available with our store.
Express: This is available. Please call us 1-877-240-5400 and we will give you a quote same day. Orders received after 1:00 p.m. West Coast time will have to be shipped out the next day. Overnight shipping on Saturday is not available with our store.
Global Shipping: Global shipping is done through USPS (the United States Postal Service) and we give you a separate quote for that. We ship to most all countries using USPS First Class Mail (up to 3 weeks) or Global Priority mail ( 6 to 10 day delivery). We will email you with a quote for shipping, so please disregard the initial cost shown at checkout.
Return Policy: As an A Touch of Dutch customer, you are very important to us and we want you to be totally satisfied with your purchase. If the product was spoiled or damaged during shipping we will send out a new duplicate product once we receive the original product back. We recommend that you use a traceable and/or insured shipping method as we cannot be responsible for returns lost in the mail. We are a small shop so there are no returns on lace curtains, quilts or their accessories or delftware over $75.00 unless there are defects in the products. Exchange on these items only.
Please call 1-877-240-5400 for approval of returned items.
We will notify you via phone or e-mail once we have received the returned item and processed your refund. A refund will be made in the same form of payment originally used for purchase within 7 business days of receiving your return.
Refunds are issued for the price of the returned product only. We do not refund shipping charges unless due to shipping errors. Customers are also responsible for shipping charges when returning products or making exchanges.
Our prices are subject to change due to fluctuations in the dollar, euro and gas valuations. |
